I have had the pleasure to work with Osman, he has proven to be an innovative, creative and passionate educator, who takes great pride in his work. As a marketing specialist he is very much focused on customer experience and this translates in the work he has achieved at DSM.”
Sheron Mills, Director of Client Services at DSM Ltd
“I invited Dr. Osman to guest speak at a Customer Experience forum at our company, Compass Group UK & Ireland. His expert knowledge and insight was highly valuable in engaging managers in CEM using highly credible anecdotes and the latest academic research. His passion for the subject shines through and was felt by all delegates who gave very positive feedback about the presentation and Dr Osman’s professionalism.”
Clare Muscutt, Compass Group UK & Ireland
“At Adkit, we’ve consulted Dr. Osman Khan for a few researches during the past year for leading Israeli companies. Dr. Khan’s insights added great value to our work: his ideas are always innovative, tailored for every research question, and most important- he has a very wide knowledge base and experience regarding the global loyalty marketing industry. I would recommend Dr. Khan for anyone who’s looking for a real professional to learn from – and it’s always a pleasure to work with someone who’s so pleasant, kind and that will always find some time to add his personal insights despite his tight timeline. Thank you Dr. Khan! Hope to keep working with you in the future.”
Mor Kadosh, Adkit
“The CSTA had the great pleasure to listen to Dr Osman Khan at their Nottingham event. His professionalism and huge knowledge was much appreciated by our delegates and he received some fantastic feedback. I can truly recommend him to any organisation as a professional and engaging speaker.”
Anne-Marie Lose, Customer Service Training Network
Head of Sales, Toyota, Abu Dhabi, UAE talking about his experience of attending the AMP
“Dr. Osman has a good knowledge of his subject but more importantly he is able to convey his ideas with clarity and personality.”
Don Hales, Awards International
“A well presented senior lecturer with a fresh and engaging teaching style. in depth industry knowledge is constantly proved by relevant subject related examples. one of the few lecturers who emphasises the importance of new marketing channels, which proves his up to date engagement with the marketing industry.”
Jack Eckardt
“Dr Osman Khan is a unique individual with an impressive breadth and depth of knowledge and thought-leadership on the subject of customer loyalty and marketing. He is bright, articulate and brings his positive and passionate energy to projects he works on. I’m thrilled to be working with Osman and look forward to furthering the work we do together. If anyone is looking for an expert with a fresh approach and thinking then Osman is definitely someone you need to be engaging for your customer experience strategies.”
Dean Van Leeuwen, TomorrowToday
Aida’s experience of attending the workshop
“I highly recommend Dr Osman Khan. We worked together at the same team for almost one and a half years and during that time he treated people with respect and integrity, encouraged and supported the contributions of others in achieving team goals, made a full contribution to successful team performance and demonstrated personal commitment to the decisions of the team.”
Dr. Ioanna Nikolaou
“I was fortunate enough to have had Osman as one of my lecturers in Bradford. He led my marketing seminars and he did so from a very pragmatic, down to earth perspective. He constantly challenged us to go that extra mile and to think out of the ordinary. His drive and enthusiasm made the seminars not only a great learning but also quite a fun experience!”
Florian Federspiel
“Having recruited Dr. Osman Khan into DSM has brought great value to our work and vision: He is an innovative systems thinker having a wide source of knowledge and experience regarding the customer loyalty and the marketing industry. I endorse him without reservations.”
Louis D’ Lima, DSM Assessment & Training Ltd