Prof. Enrica Garzilli
Prof. Enrica Garzilli is an internationally experienced academic, researcher, mindfulness teacher and corporate wellbeing practitioner. Her work brings together mindfulness, emotional intelligence, communication, intercultural understanding and evidence-based approaches to personal and professional development.
At the Institute of Customer Management, Prof. Garzilli delivers programmes in mindfulness, emotional intelligence and corporate wellbeing, helping learners and organisations develop greater clarity, focus, emotional regulation and resilience in demanding professional environments.
Her approach is practical, interactive and immediately applicable to the workplace. She supports professionals in developing tools to manage stress, improve concentration, strengthen communication and build sustainable performance in modern organisational settings.
Expertise
- Mindfulness and workplace wellbeing
- Emotional intelligence and self-regulation
- Stress management and burnout prevention
- Corporate wellbeing and sustainable performance
- Focus, attention and mental clarity
- Resilience and professional effectiveness
- Intercultural communication and global awareness
- Artificial intelligence, digital communication and LLM quality evaluation
- Academic research, publishing and knowledge exchange
Academic Background
- Prof. Garzilli's academic background includes advanced study and research across the humanities, history, intercultural studies, Asian studies, computer science for the humanities, international relations and area studies.
- She was a Visiting Scholar at Harvard Law School.
- Senior Fellow at the Harvard Center for the Study of World Religions, and an affiliated scholar connected with Harvard for many years.
- She also holds the Italian National Scientific Qualification in International History and Area Studies and has extensive experience as a lecturer, teaching fellow, research collaborator and editor of academic publications.
Professional Experience
Prof. Garzilli combines academic depth with practical international experience. She has worked across teaching, research, publishing, communication, consultancy and international development.
Her professional work includes corporate wellbeing, mindfulness-based emotional intelligence, academic publishing, international research, policy-related projects and communication advisory roles. She has founded and led academic journals, contributed to international conferences, and published extensively as an author, editor and researcher.
More recently, Prof. Garzilli has also worked as an Artificial Intelligence Trainer and Quality Rater on large language model projects. This gives her a contemporary understanding of AI, digital communication and the changing relationship between technology, attention, wellbeing and professional performance.
Mindfulness, Emotional Intelligence and Corporate Wellbeing
Prof. Garzilli’s mindfulness-based corporate wellbeing programme is designed for professionals and organisations seeking to improve performance while reducing stress, mental overload and burnout risk.
The programme focuses on practical tools that can be used during the working day, including:
Teaching Approach
Prof. Garzilli’s teaching is experiential, reflective and practical. She combines short conceptual inputs with guided exercises, discussion, self-observation and applied workplace tools.
Her teaching style helps learners move from theory to daily practice. Rather than treating mindfulness as an abstract concept, she focuses on how professionals can use brief, realistic techniques to improve concentration, emotional balance, communication and decision-making during the working day.
Her sessions are designed to be accessible, evidence-informed and relevant to real organisational pressures, including digital overload, multitasking, stress, emotional reactivity and workplace fatigue.
Professional and International Recognition
Prof. Garzilli has an extensive international profile as an academic, author, editor and speaker. She has contributed to numerous international conferences, academic publications, media programmes and research initiatives.
Her wider academic and professional achievements include:
Teaching Areas
- Mindfulness for professionals
- Emotional intelligence at work
- Corporate wellbeing and performance
- Stress reduction and resilience
- Sustainable leadership and workplace presence
- Communication and relationship quality
- AI, digital work and attention management
- Research-informed professional development