Advanced Corporate Social Responsibility Programme - Institute of Customer Management

The advanced corporate social responsibility programme, is a two-week training programme designed to participants the confidence and the knowledge to undertake CSR projects within their own organisations. Participants will develop an understanding of the key theories, issues, and areas that are required to plan for, implement and communicate CSR projects. The training will look at both strategic CSR as well as the day-to-day CSR related activities.

SKU: MGT704

Product Description

The training programme will help participants to develop an in-depth understanding of CSR terms, and current trends. Participants will be able to identify and prioritise key stakeholders within the CSR framework. Participants will learn current issues, and frameworks while also learning to forecast future CSR opportunities and to manage challenges within the domain of CSR and Sustainability.

The workshop will focus on the financial impact of CSR. The participants will learn about the measurement tools to assess the impact of CSR activities for the community as well as the organisation. We will look at global best practices and how these may be adopted in a local context. Finally, we will look at how CSR can be implemented within an organisation with a special focus on building support for CSR programmes as well as using CSR champions to boost morale and achieve our CSR objectives.

What will you learn?

Applying CSR Theory to Practice
Describe CSR and increase awareness of how it may help businesses and governments
Show the benefits of CSR, using examples
Explore the extent to which CSR is already in use in your own sectors
Identify barriers to adoption and to assess the support that may be needed to overcome these barriers
Financial Impact of CSR – Impact, Value and Results
CSR Impact Measurement
CSR – best practice
Building Support for CSR
Developing CSR Champions

Who is this for?

This training programme is recommended for individuals with a variety of experience levels as well as across department functions. It is designed for participants who currently have some CSR responsibilities or may anticipate such responsibilities in the future. Participants may have duties or roles in the following:

CSR/Sustainability
Governance and Risk Management
Human Resources
Marketing/Communications/PR
Supply Chain/Logistics
Health and Safety
Environment
Quality
Operations
Corporate Philanthropy/Foundations

Training Philosophy

At the Institute of Customer Management, we believe in using the latest technology to facilitate the learning process. As a part of some of the training workshops, participants will receive a state-of-the art Apple MacBook Air, or an iPad Pro (or similar device). The training programme will be taught with the help of these devices, thus improves the learning process significantly.