Asia

Sustainable Development Policy Institute > ICM is working with SDPI to offer joint trainings in the areas of Leadership, Policy and Governance. SDPI is ranked as one of the top 50 global policy think-tanks, and works with the public and the not-for-profit sectors in Asia.

Africa

Niche Customer Experience (CX) Consulting Firm > Niche Customer Experience Consulting firm offers training and consulting to clients in West Africa and specialises in Customer Experience Management. Niche is one of the leading provider of CX trainings and consulting in Africa.

Europe

European Professional Certification Agency > ICM is an EPCA accredited training provider. All of our courses are quality approved and accredited by EPCA. ICM participants have the option of getting EPCA certification after successfully completing our programmes.

European Marketing and Management Association > The European Marketing and Management Association (EUMMAS) is an association dedicated to promoting partnerships and collaborations between business schools in Europe. EUMMAS organises networking events and research collaborations between some of the leading business schools in Europe and abroad.

forthysevenpercent is a British consulting, training and coaching firm. The company is run by Caroline Osborne Griffits, who has over 30 years professional experience working in Customer Experience. The goal of the company is to help clients focus on ‘what matters’.

Middle East

Infinity Solutions > We partner with Infinity in UAE to provide training and consulting services in the middle east.

Dawrat > We have partnered with Dawrat to offer our training courses to the Kuwaiti market.

USA

The Patrick Michael’s Group > We’ve teamed up with the Patrick Michael’s Group to offer joint workshops and coaching on Sales and Sales Management.