Description
OVERVIEW
Effective management of people and good quality leadership are key variables in the productivity, profitability, sustainability, competitiveness functions. This has made organisations to take deliberate measures to enhance the qualities of their people management and team leadership. This course has been structured to equip participants with the requisite skills for effective people management and team leadership.
Who to Attend
Senior and Middle level staff, Managers, Team Leaders, and Supervisors.
OBJECTIVES
At the end of the course, participants will be able to:
- Know the differences between managing and leading.
- Identify how to play the dual roles of managers and leaders.
- Apply the principles of management and good leadership to manage, motivate, and lead their teams to meet objectives.
OUTLINES
- Stepping into Your New Role.
- Managing Change.
- Contrasting Between Management and Leadership
- People Management Skills.
- Team Leadership Skills.
- Developing Communication Skills.
- Self-Management Techniques
- Personal Effectiveness.
- Time Management.
- Effective Delegation.
- Motivation
- Team Building and Management.
- Enhancing Individual and Team Performance.
- Effective Problem Solving.
- Conflict Resolution Techniques
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