Description
Overview
To lead successfully requires leaders to acquire the ability to enrich their communication skills in order to influence their followers. This course has been structured to introduce participants to communication skills that enhance Organisational growth.
Who to Attend
Senior and Middle level staff and those aspiring to be excellent leaders.
Objectives
At the end of the course, participants will be able to:
· Describe the components of effective management of thoughts, beliefs, focus, etc.
· Explain the impact of values on actions.
· Describe how to build confidence, enthusiasm, and courage.
· Enumerate the methods of improving communication.
· Enhance personal leadership skills.
Outline
· Understanding the Communication Process.
· Effective Communication.
· The Relationship between Communication and Emotional Intelligence.
· Verbal and Non-Verbal Communication.
· Developing Self-Awareness, Empathy, and Social Skills.
· Achieving Positive Self-Renewal and Building Self-Confidence.
· 21st Century Leadership Skills.
· Institutional and Interactive Leadership.
· Differences between Leadership and Management.
· Utilising Effective Situational Leadership.
· Making Successful Presentations.
· Influencing Through Appeal to Achievement of Vision and Use of Logic.
· Influencing Through a Genuine People Orientation.
· Displaying Personal Power in Communication. · Overcoming the Failure Mechanism.
· Organising Productive Meetings
